Similarly, exercise as an official record for the submission of the documents sent to the Governmen

Care services to the citizens of Catalonia have served 5,004,551 questions from citizens in the Region during the first half of 2014 over the phone 012 Web www.gva.es and PROP office for personal assistance, spigot jar according informed the Government in a statement.
Between January and June this year were served an average of 40,000 visits each day, of which 75.74 percent were processed through the Internet by Prop Electronics Guide (www.gva.es); another 13.23 percent through spigot jar phone and chat channel 012, and the remaining 11.02 percent in PROP care offices.
In the case of Support Offices PROP, answered face consultations amounted to 551,660, of which 63 percent were conducted in the province of Valencia, 20 percent spigot jar in Alicante and 17 percent in the province of Castellón .
Procedures frequently during the first half of 2014 were the registration spigot jar for certification testing in official language schools, with 146 964 cases; the request for prior appointment in primary care, with 137,083 requests; enrollment for testing spigot jar the Valencian Qualificadora Coneixements Board of Valencian and Secondary Education, as well as the application of scholarships for university studies. spigot jar
As for the FAQ as the channel used, the processed through the website of the Generalitat, the most frequent relate enrollment certification tests for language spigot jar in the public schools of the Region, with consultations-144 347 and request for appointment in primary care, with 136,365 demands-.
Meanwhile, by phone 012, the most frequently covered were related to state transfer tax and stamp duty, which involves the sale of domestic and imported used cars, motorcycles and boats usadas-, a total of 15,243 consultations in addition to the scholarship spigot jar application for students, spigot jar with 7,970 queries.
Finally, with respect to the activity in the PROP office, the most popular were the license inquiries of recreational sea fishing in inland waters and 6851 consultations-water fishing license questions-5154.
Currently there are 26 offices Prop distributed throughout the Region, with the capacity to provide services, or provide information on the more than 1,700 administrative procedures that can be performed on them or on public jobs. Two of these have recently opened offices in Administrative Ciutat 9th October, spigot jar located in Tower 1 and Tower 4.
Offices citizen services PROP were launched in 1996 to increase the chances spigot jar of decentralized management of administrative services that the Government provides to citizens spigot jar as they offer free of charge the official forms to start various processes and perform procedures, to prevent displacement of the corresponding administrative units.
Similarly, exercise as an official record for the submission of the documents sent to the Government, the Central Government and local authorities, in addition to information about the identification and location of personnel in the service of the Government.
Also, the Government has recently enabled other sources of care, such as a text chat service, which provides citizens contact from home with a 012 operator, or new subscription service spigot jar that allows spigot jar you to receive daily email address information from the Generalitat.
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